2. Software as a Service Provider

STRATOSPHERE REVIEWS provides software to the holder of a Member Account upon registration for a Member Account (as hereinafter further defined) to enable the holder of a Member Account to solicit reviews, testimonials and feedback from its customers (“Reviewer”) and provide business development and related tools to holders of a Member Account.

3. Member Account Acknowledgements and Agreements

STRATOSPHERE REVIEWS may provide you with the ability to register a member account (“Member Account”), which may provide you with access to additional areas and features of the Website which are not accessible to non-members, including but not limited to the ability to request Reviews and Testimonials from Reviewers, the ability to request that Reviewers upload the same to the Internet, access to an RSS feed of customer Testimonials, the ability to create digital coupons and flyers, a custom web page, and other customization options. Your Member Account is protected by a username and password. You further understand and acknowledge that your providing access to your Member Account via your username and password, including to a Partner, is your responsibility and you do so at your own risk. You acknowledge that you are solely responsible for maintaining the security and confidentiality of your username and password and for any access to your Member Account. In the event your Member Account is accessed without your authorization, you agree to immediately provide notice to STRATOSPHERE REVIEWS.

You have a duty to and agree to ensure that the information that You provide through your Member Account is truthful, current, complete, and accurate. You understand and agree that you have an ongoing duty to update and keep current the information provided through your Member Account if and when that information changes. You are expressly prohibited from creating a Member Account that impersonates another person, contains offensive or obscene language, or otherwise violates the rights of a third party. You expressly agree that you will not use your Member Account to interfere with or disrupt a third party’s enjoyment and use of the Website. STRATOSPHERE REVIEWS reserves the right to restrict access to, suspend, disable, or delete your Member Account at any time, in its sole discretion, and without prior warning. You are expressly prohibited from selling, leasing, lending, assigning, or otherwise transferring your Member Account.

By creating a Member Account, you understand and agree that the effectiveness or availability of STRATOSPHERE REVIEWS’ services, including but not limited to the Online Review Software, may be conditional upon the actions of third party search engines and review websites. In order to ensure that the link to your review page on third-party websites is in working order, you must test those links regularly, and we recommend that this be done on a weekly basis. STRATOSPHERE REVIEWS is not responsible for and will not be held liable for a change in the link structure of third-party websites, including but not limited to search engines or review websites. STRATOSPHERE REVIEWS further makes no representation or warranty regarding, and cannot control, the actions of third-party websites and/or search engines and thus the ultimate effectiveness of the Website.

By creating a Member Account, you understand and agree that you are utilizing STRATOSPHERE REVIEWS’ Website to contact your Reviewers to solicit reviews of your goods or services and/or provide your coupons and flyers. You understand that STRATOSPHERE REVIEWS requires certain information in order to contact Reviewers, and you agree to provide such information. You agree that STRATOSPHERE REVIEWS will in no event incur liability for any action taken on your behalf or at your direction, including but not limited to communications with your clients and/or the submission of coupons to your clients. You approve of and are solely responsible for the content of any communications and/or submission of coupons and flyers to your clients.

By creating a Member Account, you represent and warrant that you are not bound by or a party to any exclusive arrangement, whether contractual or otherwise, that would prohibit you from using the Website and its associated services.

By creating a Member Account, STRATOSPHERE REVIEWS may provide you with access to its STRATOSPHERE REVIEWS subscription service, which may provide you with the ability to send your customers to your selected review websites, gather ratings and testimonials, and upload those testimonials to third party websites (hereinafter “Online Review Software”). STRATOSPHERE REVIEWS’ Online Review Software is subject to a money-back guarantee. If you are not satisfied with STRATOSPHERE REVIEWS Online Review Software, STRATOSPHERE REVIEWS will provide you with a refund of the first month’s service fee, excluding any non-refundable set-up fees. To be eligible, you must provide STRATOSPHERE REVIEWS with notice of your dissatisfaction in writing no later than five (5) days prior to the second month’s billing date. You understand and agree that, under the terms of this Agreement, you are provided a single license to use the Online Review Software for a single business, business location, or company department. The licensed rights provided under this Agreement are expressly made conditional upon your compliance with the above sentence, and your use of a single subscription to the Online Review Software for more than a single business, business location, or company department will constitute a material breach of this Agreement.

Your subscription to the Online Review Software will be automatically renewed each month on the date that your subscription began or, in the event that any subsequent month is shorter in length, on the last day of the month. Upon each renewal, unless you cancel your subscription, your selected payment method will be charged without requiring your prior authorization.

There are two ways to cancel STRATOSPHERE REVIEWS’ Online Review Software Service:

4. Privacy Policy

You understand and agree that the Website is the property of STRATOSPHERE REVIEWS and is protected by all applicable laws, intellectual property or otherwise. The Website may not be used, modified, copied, distributed, framed, reproduced, crawled, aggregated, reverse engineered, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the prior written consent of STRATOSPHERE REVIEWS. The foregoing prohibition on crawling and aggregation will not apply to search engines or non-commercial and publicly available archives that appropriately comply with STRATOSPHERE REVIEWS’ robots.txt file.

STRATOSPHERE REVIEWS hereby grants you a limited, non-exclusive, non-sublicensable, royalty-free, non-assignable, and revocable license to use the Website. You are expressly prohibited from reproducing, modifying, distributing, publishing, licensing, creating derivative works of, selling, publicly displaying, or publicly performing the Website outside of the uses expressly stated in this Agreement.

5. Limited License

STRATOSPHERE REVIEWS has adopted its Privacy Policy to provide you with notification of its collection and use of your personal and personally identifiable information. STRATOSPHERE REVIEWS hereby incorporates its Privacy Policy into this Agreement by reference as if fully stated herein and you agree to be bound by the terms of the Privacy Policy.

6. User Content

STRATOSPHERE REVIEWS may allow you to create user content through or to upload user content to the Website, including but not limited to links, images, reviews, videos, trademarks, trade names, logos, design marks, profile information and preferences (hereinafter “User Content”). You hereby grant STRATOSPHERE REVIEWS a non-exclusive, perpetual, irrevocable, sublicensable, assignable, worldwide, fully-paid, and royalty-free license to use, copy, perform, display, create derivative works of, and distribute any and all User Content that you submit to the Website in any form (now known or later developed) for all purposes of the Website.

You warrant that you have all right, title, and interest in and to any and all User Content that you generate through or upload to the Website, that you submit all User Content to the Website free of liens or other encumbrances, that your User Content will not violate any law, statute, ordinance, or treaty, whether state, provincial, national or international and that your User Content will not violate the rights of third parties.

You agree that STRATOSPHERE REVIEWS may identify you, including with use of your logo, as a client in STRATOSPHERE REVIEWS’ client lists and other marketing materials and may use, on a royalty-free basis, your User Content in training, public case studies, and other marketing materials published by STRATOSPHERE REVIEWS, including online via the Internet.

By creating User Content through or uploading User Content to the Website, you expressly and intentionally waive any and all claims of a violation of your right of privacy or publicity arising out of the use of your User Content for the purposes of the Website, including but not limited to in reviews, coupons, or marketing materials.

8. Idea Submission Policy

You understand and agree that any feedback that you provide to STRATOSPHERE REVIEWS concerning the Website will be considered non-confidential and STRATOSPHERE REVIEWS (as well as any designee of STRATOSPHERE REVIEWS) shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

9. User Conduct

You expressly agree that you will not use the Website, your Member Account, Partner Account or your Affiliate Account to violate any law, statute, ordinance, regulation, or treaty, to violate the rights of third parties, or for a use outside of the customary and intended uses of the Website, your Member Account, or your Affiliate Account. Specifically, you are expressly prohibited from:

10. STRATOSPHERE REVIEWS as Interactive Computer Service

STRATOSPHERE REVIEWS is a provider of the Website, which is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act. Consequently, STRATOSPHERE REVIEWS will not be treated as the publisher or speaker of any tortious content posted to or through the Website. STRATOSPHERE REVIEWS reserves the right to remove any content from the Website that it determines is offensive, unlawful, threatening, defamatory, obscene, or otherwise objectionable, which will be determined in STRATOSPHERE REVIEWS’ sole and absolute discretion.

11. Payment Terms

STRATOSPHERE REVIEWS may charge fees or charges to you for your purchase of services from STRATOSPHERE REVIEWS, including but not limited to the Online Review Software. You agree to pay all fees or charges on time, and STRATOSPHERE REVIEWS may terminate or disable your access to the Website, your Member Account, or your Affiliate Account if you fail to pay any amount owing to STRATOSPHERE REVIEWS when due.

You agree to pay all applicable taxes or charges imposed by any governmental entity anywhere in the world in connection with your use of the Website. All costs and fees are quoted and may be payable in Either South Africa Rands, United States Dollars, Euros or British Pounds.

You agree that you will not initiate any chargebacks to STRATOSPHERE REVIEWS unless otherwise authorized by STRATOSPHERE REVIEWS in writing. You understand and agree that you will be responsible and required to pay for any costs associated with any chargebacks that you have initiated against STRATOSPHERE REVIEWS.

In the event you dispute the amount or validity of any payments made under this Agreement, you must notify STRATOSPHERE REVIEWS in writing within five (5) days after the due date for such payments. You understand that your failure to notify STRATOSPHERE REVIEWS of any dispute within five (5) days will constitute your express waiver of any claims related to the disputed payment.

STRATOSPHERE REVIEWS reserves the right at any time to modify or discontinue the Website or any of its associated services without notice and in its sole and absolute discretion. STRATOSPHERE REVIEWS reserves the right at any time to modify the price charged for the services offered through the Website.

All payments are final and non-refundable.

12. Term and Termination

This Agreement will remain in full force and effect until terminated under the terms of this Agreement. You may terminate your Member Account, Partner Account, or Affiliate Account by sending written notice to STRATOSPHERE REVIEWS at account@stratospherereviews.com. STRATOSPHERE REVIEWS may terminate this Agreement without liability at any time, without notice, and for any reason, including but not limited to for your violation of a term or condition of this Agreement.

13. Disclaimer of Warranties

STRATOSPHERE REVIEWS DISCLAIM ANY RESPONSIBILITY FOR ANY HARM OR LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES PURCHASED THROUGH THE WEBSITE. STRATOSPHERE REVIEWS PROVIDES THE WEBSITE AND THE SERVICES SOLD THROUGH THE WEBSITE ON AN AS-IS BASIS AND WITH NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, OR QUALITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE LOCATED IN SUCH A JURISDICTION, THIS EXCLUSION MAY NOT APPLY.

STRATOSPHERE REVIEWS WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CONTENT POSTED ON THE WEBSITE, ANY THIRD-PARTY LINKS POSTED ON THE WEBSITE, OR ANY CONTENT TRANSMITTED THROUGH THE WEBSITE WHETHER OR NOT THAT CONTENT IS TRANSMITTED THROUGH MEMBER ACCOUNTS OR AFFILIATE ACCOUNTS. STRATOSPHERE REVIEWS DO NOT ASSUME RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DESTRUCTION OF IDENTITY, UNAUTHORIZED ACCESS TO A MEMBER ACCOUNT, OR ALTERATION THEREOF. STRATOSPHERE REVIEWS RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY TIME.

STRATOSPHERE REVIEWS FURTHER DISCLAIM ANY WARRANTY WITH REGARD TO SEARCH ENGINE RESULTS AND RANKINGS BASED UPON THE PROPRIETARY ALGORITHMS OF SEARCH ENGINE PROVIDERS THAT ARE SUBJECT TO CHANGE. STRATOSPHERE REVIEWS FURTHER DISCLAIM ANY WARRANTY WITH REGARD TO THE CONTINUED OPERATION OF ANY THIRD-PARTY REVIEW WEBSITE AND ITS EFFECT UPON ANY SEARCH ENGINE RESULTS AND RANKINGS.

14. Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT THE QUALITY AND EFFECTIVENESS OF THE WEBSITE AND SERVICES PROVIDED BY STRATOSPHERE REVIEWS MAY VARY WITH CHANGES IN THIRD PARTY TECHNOLOGY OVER WHICH STRATOSPHERE REVIEWS HAS NO CONTROL, INCLUDING BUT NOT LIMITED TO CHANGES IN OR MODIFICATIONS TO SEARCH ENGINE ALGORITHMS, THIRD PARTY WEBSITE AGREEMENTS, SUSPENSION OF ACCOUNTS, DELETION OF BUSINESS LISTINGS OR REVIEWS, OR THE MODIFICATION, SUSPENSION, OR DELETION OF THIRD PARTY REVIEW WEBSITES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT REVIEWTEC IS NOT RESPONSIBLE FOR OR LIABLE FOR ANY REVIEW, TESTIMONIAL, OR OTHER FEEDBACK AND ITS IMPACT ON YOU AND/OR YOUR BUSINESS AS WELL AS YOUR BREACH OF TERMS OF SERVICE, PRIVACY POLICY, OR OTHER AGREEMENTS OF THIRD PARTY REVIEW OR OTHER WEBSITES. STRATOSPHERE REVIEWS WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY FOR ANY DAMAGES, CLAIMS, INJURIES, JUDGMENTS, OR LIABILITIES ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF THE WEBSITE OR YOUR USE OF SERVICES SOLD THROUGH THE WEBSITE, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, LOSS OF INCOME, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, PUNITIVE DAMAGES, OR EXEMPLARY DAMAGES. YOU UNDERSTAND AND AGREE THAT THE MAXIMUM AMOUNT THAT STRATOSPHERE REVIEWS CAN BE HELD LIABLE TO YOU UNDER ANY CIRCUMSTANCE IS THE AMOUNT THAT YOU PAID FOR SERVICES PURCHASED THROUGH THE WEBSITE, AND IN NO CASE WILL THAT AMOUNT EXCEED R1500. IF NO AMOUNT IS PAID BY YOU TO STRATOSPHERE REVIEWS, YOU AGREE THAT YOU WILL BE LIMITED TO INJUNCTIVE RELIEF ONLY UNLESS OTHERWISE PERMITTED BY LAW.

SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES. IF YOUR STATE OR PROVINCE DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES, YOU SHOULD SEEK LEGAL COUNSEL TO UNDERSTAND YOUR LEGAL RIGHTS UNDER THE LAW OF YOUR STATE.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”

15. Indemnification

You agree to hold harmless, indemnify, and defend STRATOSPHERE REVIEWS, its officers, employees, agents, successors, and assigns, from any and all claims, demands, losses, damages, rights, and actions of any kind, including without limitation property damage, infringement, personal injury, and death, that either directly or indirectly arises out of or is related to your use of the Website, your use of any services purchased through the Website, your violation of any term or condition of this Agreement, your violation of any applicable law, statute, ordinance, regulation, or treaty, whether local, state, national, or international or your violation of the rights of a third party. Your obligation to defend STRATOSPHERE REVIEWS under the terms of this Agreement will not provide you with the right to control STRATOSPHERE REVIEWS’ defense, and STRATOSPHERE REVIEWS reserves the right to control its defense regardless of your contractual requirement to defend STRATOSPHERE REVIEWS.

16. Assignment

You hereby understand and agree that you are prohibited from assigning your rights and obligations under this Agreement. STRATOSPHERE REVIEWS may assign its rights and obligations under this Agreement at any time, including but not limited to in a sale of the Website.

17. Resolution of Disputes and Governing Law

This Agreement will be interpreted under and governed by the laws of the Province of Alberta without giving effect to any conflicts of laws principles. You agree that any claim or dispute that you may have against STRATOSPHERE REVIEWS will be exclusively resolved through arbitration.

YOU AND STRATOSPHERE REVIEWS AGREE THAT ARBITRATION WILL BE THE EXCLUSIVE FORUM AND REMEDY AT LAW FOR ANY DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT, YOUR USE OF THE WEBSITE, OR THE PURCHASE OF SERVICES FROM STRATOSPHERE REVIEWS, INCLUDING ANY DISPUTES CONCERNING THE VALIDITY, INTERPRETATION, VIOLATION, BREACH, OR TERMINATION OF THIS AGREEMENT. ARBITRATION UNDER THIS AGREEMENT WILL BE HELD IN CAPE TOWN, SOUTH AFRICA AND IN ACCORDANCE WITH THE MOST RECENTLY EFFECTIVE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION. THE ARBITRATION PROCEEDING WILL BE DECIDED BY A SINGLE ARBITRATOR AND THE ARBITRATOR WILL DECIDE THE ARBITRATION PROCEEDING BY APPLYING THE LAWS AND LEGAL PRINCIPLES OF THE PROVINCE OF ALBERTA AND THE FEDERAL LAWS OF CANADA. THE LOSING PARTY WILL BE REQUIRED TO PAY THE PREVAILING PARTY’S REASONABLE ATTORNEYS’ FEES. YOU AND REVIEWTEC AGREE THAT BOTH PARTIES WILL BE REQUIRED TO BE PRESENT WITHIN THE PROVINCE OF ALBERTA IN ORDER TO PERFORM THEIR OBLIGATIONS UNDER THIS AGREEMENT. YOU AND REVIEWTEC AGREE TO SUBMIT TO THE EXCLUSIVE PERSONAL JURISDICTION OF ANY SUCH ARBITRATOR OR ARBITRATION PROCEEDING.

18. COPPA Compliance

The Website is not directed to persons under the age of thirteen (13) and REVIEWTEC will not knowingly collect personally identifiable information from children under the age of thirteen (13). If REVIEWTEC inadvertently collects personally identifiable information, REVIEWTEC will delete the personally identifiable information in accordance with its security protocols, upon notice.

19. Copyright Policy

The Website, and the content contained within, as defined by the STRATOSPHERE REVIEWS Terms of Service Agreement, is the property of STRATOSPHERE REVIEWS. STRATOSPHERE REVIEWS grants you a limited license to access and use the Website.

STRATOSPHERE REVIEWS will respond to specific notices of copyright infringement that comply with the Digital Millennium Copyright Act. STRATOSPHERE REVIEWS may expeditiously remove copyright infringing materials from its Website, regardless of STRATOSPHERE REVIEWS’ liability, upon receipt of a notice that complies with the terms of the Digital Millennium Copyright Act’s § 512, located at 17 U.S.C. § 512(c)(3). STRATOSPHERE REVIEWS, upon removal of any materials that are alleged to be infringing, will make a good faith attempt to notify the owner or uploader of the materials so that they may respond with a counter-notification under 17 U.S.C. § 512(g)(3).

If you believe that content hosted on the Website infringes upon your copyright rights, please follow the Digital Millennium Copyright Act steps outlined below: